At the referral of a highly admired colleague, I started working with Howard Shore in 2011. While I was skeptical going in, it was one of the best decisions I ever made for my career. Howard has a direct approach that leads me to question my way of thinking; not necessarily because it is wrong, but because there may be a better approach. By working with Howard, I have become a better leader and I have experienced a variety of positive results from my interactions with Howard. I have also opened my Team to coaching from Howard. Among other things, he has helped us to evaluate our current culture vs. the culture we desire. To date, we have made great strides and are seeing exceptional performance at all levels. Not only is our culture in sync with our core values, we have improved revenue & profitability by removing rocks that slowed us down.

I would highly recommend Howard to anyone seeking to find how they can improve culture, performance and leadership.

Shannon P. Alfonso
President & CEO, Florida Region at Marsh & McLennan Agency LLC Company