Success comes from executing the right plans, not from the planning process itself.
Last week I was looking for something to read and I found a dusty book on my book shelf titled “The Goal: A Process on Ongoing Improvement” by Eiyahu M. Goldratt and Jeff Cox. This is one of the most influential books I have read years ago when I was a partner at the audit division with Arthur Andersen in Caracas, Venezuela.
The term “employee empowerment” has been regarded by critics as an exercise to change the attitudes of workers, so they can work harder rather than giving them any real power. In other words, empowerment was linked to “attitudinal shaping.” However, recent research suggests that people empowerment is a key element contributing to employee engagement and well-being.