It costs so much more to replace a great employee than to simply keep them happy. How much emphasis do you put on employee satisfaction?
Offering employees a say in the decisions that affect them is one of the best tools for engaging their hearts, minds and souls so they are motivated to give their all – and to make better choices as a company. However, many business leaders have let employee engagement fall by the wayside while trying to navigate the post-recession economy – and inadvertently made it harder to achieve the results they want.
Accountability is a culture, process, and systems issue. After conducting many surveys about corporate culture, the number one issue we have found across the organizational spectrum is “accountability.” In general, we find that employees do not think they or their colleagues are effectively held accountable for their responsibilities and actions. I have found that accountability is typically weak among partners, owners, and executive teams, usually because these groups allow relationships to take precedence over the best interests of the organization.