In other words, does your organization’s structure support your strategy, and will it deliver on your promises. If you are missing any seats, it is like a chain missing a link: it will not hold together.  For example, if the company strategy is fanatical customer support but there is no one in the organization that holds a position to give voice to the customer, then there is a problem. Then everyone is responsible for customer service but no one is accountable. It is likely that you will fall short on this brand promise.

This is an explanation from question #9 from my article “12 Questions You Need To Ask Constantly.”


No comment yet, add your voice below!

Add a Comment

Your email address will not be published. Required fields are marked *

Comment *
Name *
Email *

Find a Coach

We believe leaders have unlimited levels of untapped potential which lead to greater fulfillment and profitability. The key is to unlock this potential within all your employees. By mastering the right leadership methods, you can achieve audacious goals, reduce stress, and invest in what truly matters. Find your Coach to get started!

Find a Coach