Technology has created a world where it seems easier to put everything in email instead of having an actual conversation. When faced with a difficult or touchy situation, it seems easier to tap out a 5-paragraph email and CC everyone in the world. But once we hit ‘send’, our stomach drops and we wait anxiously for the aftermath of replies.

My new rule of thumb: Pause.

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Business Coach, Business Execution, Communication

About Howard M. Shore

Howard M. Shore is a Certified Gazelles Coach, Certified Public Accountant Certified Executive Coach, Certified Behavioral Analyst, Certified Values Analyst, and Certified Attributes Index Analyst. He has earned Bachelor and MBA degrees from Florida International University, and completed advanced executive programs at Harvard Law School and the University of Chicago.