I have been assessing where the biggest problem is in most organizations, and it is communication! People are meeting, but they are not communicating about the real issues. They are meeting, but not with the people they should. They are meeting, but not often enough with the most important people. They are talking, but not about the difficult issues. When they talk about the difficult issues, they are not deciding anything. When something is tabled, there is no decision on when the issue will be addressed and resolved. As a result, trust breaks, relationships fray, respect degenerates, and productivity drops.
If your business partnership, leadership team, project team, and/or organization are not operating at full capacity, poor communication processes and skills are certain to be part of the problem. If every person in your organization is not in a daily huddle with someone, and you do not have a good rhythm of well-run weekly, monthly, quarterly and annual meetings in which everyone in your organization participates, you have a communication problem that needs to be fixed immediately.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please contact Howard Shore at (305) 722-7213 or [email protected].